Status and Details

Status and Details

This page contains information about the status, approval and implementation of this version of the document. It also contains information contact details for the subject matter expert.  To the right, a brief summary of the changes between this and the previous version is provided.

Complaint and Grievance Policy

Status Current
Effective Date 29th May 2019
Review Date 29th May 2022
Approval Authority Vice-Chancellor
Approval Date 25th February 2019
Expiry Date Not Applicable
Enquiries Contact Michelle Jarvie
Director, Assurance Services
+61 2 49138037
Assurance Services

Summary of Changes from Previous Version

A review of the UON Complaints Framework has been undertaken to ensure consistency with NSW Ombudsman guidelines.

Clauses Amended:Policy/Schedule: All