• Section 1 - Introduction
• Section 2 - Scope
• Section 3 - Commencing Full Time Students
• Partial Refund of Tuition Fees
• No Fee Refund
• Section 4 - Commencing Part Time Students
• Partial Refund of Tuition Fees
• No Fee Refund
• Section 5 - Continuing Students
• Refund of Tuition Fees
• No Fee Refund
• Section 6 - Rolling Over Fees for Future Enrolment
• Section 7 - Procedure for Application for Refund
• Section 8 - Appeals

Section 1 - Introduction

(1) The University is committed to the value of fairness. "All members of the University Community have a right to expect, and a duty to give, fair treatment through clear expectations and a consistent approach" (University Code of Conduct).

(2) The University accepts that in certain circumstances students will be entitled to a full or partial refund of tuition fees.

Section 2 - Scope

(3) This Policy sets out the refund conditions that apply to students studying through UON Singapore at PSB Academy.

Section 3 - Commencing Full Time Students

Partial Refund of Tuition Fees

(4) The University will make a partial refund of tuition fees in the following circumstances:

1. if written notice of withdrawal from the program is received more than 28 days prior to the commencement of the term, all fees are refundable, less an amount of S$500 (being a retention of fees) and where applicable, any agent's fee; or
2. if written notice of withdrawal from the program is received less than 28 days prior to the commencement of the term, and up to the census date of the term, all fees are refundable less an amount of S$3,000 (being a retention of fees).

No Fee Refund

(5) No refund will be given after the term census date for courses in that term.

Section 4 - Commencing Part Time Students

Partial Refund of Tuition Fees

(6) The University will make a partial refund of tuition fees in the following circumstances:

1. If written notice of withdrawal from the program is received more than 28 days prior to the commencement of the term, all fees are refundable, less an amount of S$500 (being a retention of fees) and where applicable, any agent's fee; or
2. If written notice of withdrawal from the program is received less than 28 days prior to the commencement of the term, and up to the census date of the term, all fees are refundable less an amount of S$1,500 (being a retention of fees).

No Fee Refund

(7) No refund will be given after the term  census date for courses in that term.

Section 5 - Continuing Students

Refund of Tuition Fees

(8) The University will make a refund of tuition fees for the term if written notice of withdrawal is received on or before the census date of that current term. This includes any payments received for future terms. No fees will be refunded for enrolment in previous terms.

No Fee Refund

(9) No refund will be given after the term census date for courses in that term.

Section 6 - Rolling Over Fees for Future Enrolment

(10) Students who take leave of absence, discontinue or withdraw from their programs will have all tuition fees refunded to them according to the policy above and no fees will be rolled over for future enrolment.

Section 7 - Procedure for Application for Refund

(11) A student who wishes to apply for a refund of tuition fees in accordance with this Refund Policy should advise PSB Academy in writing.

Section 8 - Appeals

(12) If there are exceptional circumstances, or a student disagrees with the way a refund has been calculated, they may lodge an appeal with the Pro Vice-Chancellor and Chief Executive Officer, Singapore Pty Ltd.