Status and Details
This page contains information about the status, approval and implementation of this version of the document. It also contains information contact details for the subject matter expert. To the right, a brief summary of the changes between this and the previous version is provided.
Complaint Management Procedure
Status
Current
Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date
10th June 2026
This is the date on which this version of the document came into effect.
Review Date
8th April 2027
The next review of this document is scheduled to commence on this date.
Approval Authority
General Counsel and Chief Governance Officer
The noted authority approved this is version of the document.
Approval Date
9th June 2026
This is the date on which this version of the document was approved by the authorised authority.
Expiry Date
Not Applicable
This is the date on which this version expires. It may still apply, conditionally, after this date.
Responsible Executive
Alex Zelinsky
Vice-Chancellor
alex.zelinsky@newcastle.edu.au
This is the senior officer with responsibility for the document.
Enquiries Contact
Legal and Governance Services
General enquiries should be directed to the officer/area listed.
Summary of Changes from Previous Version
Clauses Amended:Procedure: 9