Status and Details
This page contains information about the status, approval and implementation of this version of the document. It also contains information contact details for the subject matter expert. To the right, a brief summary of the changes between this and the previous version is provided.
27 September 2021: Amendment to Clauses 8, 22-23, 37-39, 41-42, 55, 58-59 to update references to Assurance Services and Director, Assurance Services. Approved as administrative amendment, University Secretary. 25 March 2021: Faculty changed to College throughout. Administrative amendment, approved by University Secretary. 2 July 2020: Amendment of UON to University throughout. Approved by Director Assurance Services. The UON Complaints Framework has been reviewed to align with the NSW Ombudsman complaints handling framework.Complaint and Grievance Resolution Procedure
Status
Historic
Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date
29th May 2019
This is the date on which this version of the document came into effect.
Review Date
29th May 2022
The next review of this document is scheduled to commence on this date.
Approval Authority
Vice-Chancellor
The noted authority approved this is version of the document.
Approval Date
25th February 2019
This is the date on which this version of the document was approved by the authorised authority.
Expiry Date
19th June 2022
This is the date on which this version expires. It may still apply, conditionally, after this date.
Responsible Executive
Daniel Bell
General Counsel
This is the senior officer with responsibility for the document.
Enquiries Contact
Legal and Compliance
General enquiries should be directed to the officer/area listed.
Summary of Changes from Previous Version
Clauses Amended:Procedure: All