Status and Details

Status and Details

This page contains information about the status, approval and implementation of this version of the document. It also contains information contact details for the subject matter expert.  To the right, a brief summary of the changes between this and the previous version is provided.

Complaints Resolution Procedure

Show Field Notes
Status Historic
Effective Date 14th May 2012
Review Date 31st December 2019
Approval Authority Vice-Chancellor
Approval Date 14th May 2012
Expiry Date 28th May 2019
Responsible Executive David Toll
Chief Operating Officer
Enquiries Contact Daniel Bell
General Counsel

Summary of Changes from Previous Version

31 July 2018:  Minor administrative change to amend reference to Student Misconduct Rule to Student Conduct Rule.


This is the first version of this document to be published in the new UON Policy Library. For all intents and purposes, this version is reflective of the version that was approved, published and in effect at the time the new Policy Library was launched. In migrating the document to the new Policy Library it was subjected to reformatting, including the application of a new numbering system. The following information details the history of changes to the document prior to its publication in the new UON Policy Library: 09.07.2015 - Administrative amendments to update Approval Authority, Policy Sponsor and Policy Owner titles. 9 October 2014 - minor edits to correct typos and hyperlinks Minor amendments to clauses 2.0 and 5.0 to reflect changes from 'Protected disclosures' to 'Public Interest Disclosures', effected by Governance and Policy Unit 14 May 2012 23 August 2011 - Administrative amendments due to implementation of Student Misconduct Rule which replaced Student Discipline Rules effective 25 July 2011. Amended by Vice-Chancellor, 9 July 2011 - Clause 3.3 amended to ensure consistency with the new Student Misconduct Rule - 000935. 28 September 2010 - Updated FOI to GIPA provisions.



Clauses Amended:Procedure: All