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(1) All unsolicited telephone contact made by the (2) As a general rule, the target population should receive advance written advice and an information sheet to forewarn them that telephone contact will be made. (3) The information sheet should meet the usual requirements for participant information and include:- (4) The information sheet should also advise recipients who do not want to participate that they can tell the caller when the caller makes contact. (5) An exception to sending written advice in advance of the telephone survey may be accepted by the Human Research Ethics Committee (HREC) or other relevant delegated authority when a spontaneous response is required or when the questions are demonstrably not sensitive, or are not soliciting private information. (6) An indicative telephone interview script must be submitted with the ethics application. (7) The script introduction must clearly identify the caller, the (8) In situations where advance written notice has not been provided, the script must also: (9) The specific nature of the call should not be disclosed if a (10) The script must cater for people who have not received the written material sent to them, eg where mail has been lost or people have changed address but retained their telephone numbers. Note: unless exempted by the University’s ethical approval (see clause 5 above), all potential participants must have: (i) received an information sheet and (ii) considered whether they are willing to participate, prior to an interview. (11) Researchers are advised to ascertain if interviewees wish to continue after each, say, 5 to 10 minute period and to warn if questions about sensitive issues, e.g. domestic violence or sexual behaviour, are about to be asked. (12) The conclusion should include a thank you statement on behalf of the researcher and (13) Researchers using telephone interviews must provide the HREC or other relevant delegated authority with details of the training of interviewers - including Telephone Interviewing (Human Research Ethics) Procedure
Section 1 - Introduction
Section 2 - Procedure
Advance Written Advice
The Telephone Interview and Script
Training